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UXB London


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UXB London

UXB London

United KingdomLondon

About UXB London

UXB London is a user experience and service design consultancy. We solve business problems and generate new customer propositions through UX strategy, research and service design. Our user-centred methods deliver better customer experience and pave the way for digital transformation.


We have many years of experience with large and small enterprise and a considerable track record in many sectors sector.


Some of the organisations we have worked with include:


BUPA, PepsiCo, The Arts Council, Willmott Dixon construction, TFL, Royal Academy of Arts, Tate, British Film Institute, Cranfield School of Management, Goldsmiths University, Royal Trinity House, Notting Hill Housing, Crossrail, The Carbon Trust 

When to hire us:

Recognising that your business has an issue is the first step to improving it.

Every business faces constant demands to innovate. Whether that is from customers that adopt new tech at great speed, or from staff that are drowning in legacy systems.

While each client challenge is unique, the scale of the solution often falls within in three categories.


Your content is good but your CMS is horrible to use. Your website doesn't work on mobile and offers a poor user experience.

To ensure your content doesn't go stale you need a content management tool that you actually enjoy using.


Your customers needs and expectations are ahead of your ability to meet them. You need user research and insight to inform your digital business strategy.


Your business has committed to digital transformation. You want to rapidly explore new product and service propositions and develop those that will deliver your business goals.




Works (9) by UXB London

User-centered focus makes for high performing site
User-centered focus makes for high performing siteJuly 2016
Making the case for a £16bn Infrastructure project
Making the case for a £16bn Infrastructure projectJuly 2016
Data sharing best practice for The Audience Agency
Data sharing best practice for The Audience AgencyJuly 2016
Working with PepsiCo globally
Working with PepsiCo globallyJuly 2016
Experience design and digital strategy for one of
Experience design and digital strategy for one ofJuly 2016
A New Direction:
A New Direction:July 2016
Working with Pepsico globally
Working with Pepsico globallyJuly 2016
Experience Design for Trinity House
Experience Design for Trinity HouseJuly 2016
Transforming CX through service design
Transforming CX through service designJuly 2016
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Services (2) offered by UXB London


Website Creation

Our web design services include: Responsive design Front end development Content management Iterative and agile optimisation Ongoing support and hosting We think of ourselves as being ‘technology agnostic’ and stay abreast of all the latest developments. This means we can help you select the best solution for your business needs – and how to make good use of it from the start of a digital project, to completion and beyond. We do this through: In-house development System integration and hosting management A special interest in user experience Placing emphasis on good and robust accessibility practice Being active in the web standards community A commitment to open-source solutions

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