We operate within 4 key areas: Think - Through workshops, customer insight and analysis we provide a point of view on the challenges and opportunities facing organisations. We show how usefulness drives differentiation. Design - Through user experience, engineering and interface design we invent digital products and services which make the brand more useful. We bring these to life in demonstrators, prototypes and MVPs. Make - Through development, engineering and integration we bring validated ideas to life. For new digital products and services our product managers and marketers provide a roadmap and launch plan. Manage - Through on going product management and marketing we help launch, support and scale new products. We work as a product partner to help iterate and cycle through a regular review and improvement process.